Insurance errors and denials are one of the leading causes of lost revenue within the industry. In the healthcare field alone, insurance denials cause hundreds of billions of dollars, leading to claims that are never reworked, and additional expenses. Many of these shortcomings are due to the existing options for insurance capture. While OCR and digital intake are fairly modern solutions, they are already outdated, joining the ranks of manual solutions that have been in use for hundreds of years.

Because these older systems do not offer the tools needed to succeed, artificial intelligence has become the next modern solution for insurance benefit verification automation. The main two options when choosing to employ AI insurance capture are building or buying. Building an AI enabled system can be costly and complex, however, offers a high level of customizability. Buying insurance card capture systems offer several rewards, such as low overall costs, dedicated teams, and no delays. However, these systems offer a high level of risk without the proper vendor evaluation.

These benefits and drawbacks have led many third party services to combine both methods, offering the best of both worlds to clients. With fast, risk-free, and robust AI services, it is no wonder that so many are turning to artificial intelligence for their modern insurance needs.